Terms & Conditions

The COMPANY OURANOS MEDIA SA with address : KOLOKOTRONI 7 & ARGIROPOULOU 10, PO 145 62, KIFISIA, ATTIKI, GREECE and telephone number  +30 210 2828333 has created the present webpage with the sole aim of serving its customers. The webpage ELENAMAKRI.COM is simple and user friendly and has been designed to serve the specific needs of each user. In order to attain to the best possible standard of service, it is important for you, our customer, to understand that you need to provide us with the specific information required for the carrying out of your order, which will be safeguarded by us.
The present Statement of Protection of Personal Data describes the method of data collecting on our webpage and the use made by us of that data. The present Statement of Protection of Personal Data refers exclusively to the personal data with which you provide us in the course of submitting your orders on this webpage.

The information voluntarily provided by the users of the webpage referred to, is used by our company in order for the said users to have prompt and meaningful communication with the store, in order that answers may be provided to specific queries they have and, finally, in order for their orders to be serviced. The information collected through the webpage aims at documenting the number of visitors, at determining the clients’ requirements for an extended range of products and to facilitate interactions with our company. Our company does not distribute to any other organization or external associate the electronic addresses or any other information related to its users and customers.

Our company has designed its webpage so that its users may visit it without disclosing their identity unless they so wish. Our webpage visitors are only asked to provide their personal information in the event they wish to place an order, register with our website or send an e-mail to customercare@elenamakri.com.

The webpage collects three types of information regarding users: (1) information provided by the user in the course of registering as a client, (2) information provided by the user so that an order may be serviced by the company, (3) information provided by the user in order to enter one of our periodic competitions. While filling out any order form on our webpage, you will be asked for your first and last name, your address, including postal code, your electronic address, your telephone number, your credit card details and the manner of payment for the order.
In addition, you may be asked for some more specific information, such as details for the posting-delivery of an order, details for issuing an invoice, or details regarding an offer you have requested. The Company makes use of the information you provide in the course of the electronic dispatching of the form, in order to get in touch with you regarding (i) the delivery of an order to your address, (ii) the confirmation of the client’s identity, if such is necessary, (iii) new or alternative products made available by the company, (iv) special offers by the company, (v) the receiving of a competition prize. You have the option of choosing whether or not you wish to receive such communications from the Company by sending your request via e-mail at customercare@elenamakri.com.

In order to service an order, the collection of personal information is required for the placement or delivery of an order. Also, the use of a credit card is rendered safe through the provision of the legal owner’s identifying information the very first time, and only then, that the card is charged. Any document confirming the client’s identity remains strictly classified and is subject to check only by the authorized sector of the Company. Your provision of such personal information signifies your endorsement that it be used by the personnel of the Company for the reasons stated above. The Company requires from its employees and webpage technicians to provide to its user/customers the level of protection to which is made reference in the present Statement of Protection of Personal Data. In no other case, the webpage www.elenamakri.com is able to share your personal data with other parties without your prior consent, unless there is a legal order issued to that effect. Please take into consideration that there are specific circumstances under which the collection, use and disclosure of your electronically collected personal data without your prior consent is allowed or decreed by law (as, for instance, when a court order has been issued to that effect.)

The webpage www.elenamakri.com has the option of using cookies as part of the facilitation and operation of its services through its webpage. Cookies are small text files which are sent and stored in the computer of the user, allowing for the smooth and technically unimpeded operation of webpages such as that of our Company, for the collection of multiple choices by the user, for the recognition of frequent users and the facilitation of their access, and for the collection of data for improving webpage content. Cookies do not adversely affect either the user’s computer or the files stored therein. We use cookies to provide you with information and service your orders, while they are automatically deleted on your exit from the site. You need to keep in mind that cookies are absolutely necessary for the smooth and unimpeded operation of our website.

The webpage allows its users to correct, modify, complement or delete data and information provided to the company. If you choose to delete a piece of information, the Company will take action for it to be deleted from its records immediately. For the protection and safety of the user, the Company will endeavour to verify that the person making the changes is in fact the same as the user. In order to gain access to, change or delete your personal data, to report any problem concerning the operation of the webpage or if you have any questions, please contact the Company via e-mail at customercare@elenamakri.com. The change or correction of your personal data can also take place through the registration page of the webpage. Please take into consideration that we will do everything possible to protect your personal data, but the safety of the access code to our webpage is also up to you.

The Company is committed to guaranteeing the safety and integrity of the data it collects concerning its webpage users. The webpage has adopted procedures which protect the data users submit to its webpage or in any other way (e.g. by phone). These procedures protect the users’ data from any non authorized access or disclosure, loss or illegitimate use, modification or corruption. They also aid in verifying that this data as correct and is made proper use of.
All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer - SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key.

As the Company continuously expands, upgrades and improves its webpage and the products and services therein, it will also upgrade the present policy. We recommend that you review this process at periodic intervals in order to be apprized of any changes in the content of the present policy for the protection of personal data. This policy will be modified from time to time without prior notice to users.

By using the present webpage you automatically accept and provide your consent to the present Statement for the Protection of Personal Data, posted on the webpage.